delivery & shipping info
i will always endeavour to dispatch orders as soon as possible, however there are a number of limitations associated with being a small one-woman business.
everything is printed by a local collective. again, this is done by one person. there is no commercial machinery involved - just one printer. therefore, where possible, we work together to pick one day a week when everything is batch printed. sometimes this means that your item will be made after you order it - but always within the same week. even if your item is already in stock, there are still time constraints with dispatch, because i need to process & package every order myself. i do not have a big team, or factory assembly line, at my disposal. while many may view this as a drawback to ordering from a small business, i believe that knowing one person has created your order from beginning to end, and sent it to you themselves, is a wonderful experience.
the turnaround time for orders is, roughly, 7-10 working days. if you need something urgently, please email to email@example.com before placing your order, and i'll see what i can do.
in order to keep shipping costs as low as possible for you, all deliveries outside of the uk will be sent by standard delivery. this means that i will be unable to provide tracking numbers for overseas shipping. i cannot take responsibility for the safe delivery of parcels - once i hand them over to royal mail, i no longer have control over them.
if you would like peace of mind regarding shipping, i am more than happy to arrange for tracked/signed delivery at a surplus charge - any enquires about guaranteed shipping should be sent to firstname.lastname@example.org.
although shipping times are subject to change, the average time for international orders is 5-7 working days after dispatch. tracked/signed delivery will not affect the delivery time.