delivery & shipping info

delivery times

i will always endeavour to dispatch orders as soon as possible, however there are a number of limitations associated with being a small one-woman business.

everything is printed by a local collective. again, this is done by one person. there is no commercial machinery involved - just one printer. therefore, where possible, we work together to pick one day a week when everything is batch printed. sometimes this means that your item will be made after you order it - but always within the same week. even if your item is already in stock, there are still time constraints with dispatch, because i need to process & package every order myself. i do not have a  big team, or factory assembly line, at my disposal. while many may view this as a drawback to ordering from a small business, i believe that knowing one person has created your order from beginning to end, and sent it to you themselves, is a wonderful experience. 

the turnaround time for orders is, roughly, 7-10 working days. if you need something urgently, please email to roobs@grlclb.com before placing your order, and i'll see what i can do.

 

shipping info

in order to keep shipping costs as low as possible for you, all deliveries outside of the uk will be sent by standard delivery. this means that i will be unable to provide tracking numbers for overseas shipping. i cannot take responsibility for the safe delivery of parcels - once i hand them over to royal mail, i no longer have control over them.

if you would like peace of mind regarding shipping, i am more than happy to arrange for tracked/signed delivery at a surplus charge - any enquires about guaranteed shipping should be sent to roobs@grlclb.com. 

although shipping times are subject to change, the average time for international orders is 5-7 working days after dispatch. tracked/signed delivery will not affect the delivery time.